Our Covid-19 Response

March 24, 2020

To Our Valued Community,

The health and wellness of our community is of paramount importance. We hope that you and your loved ones are safe during this unprecedented time. At The Run Inn, we are actively assessing and making operating decisions based on real-time information and guidance from government and health authorities.

At this time, The Run Inn remains open for business with the following adjustments to standard operations:

Limited Hours
Please have a look at our Updated Hours page for the latest updates to our Hours of Operation

Options for Alternative Shopping

Check out our info page here to see how we are supporting you the customer in any way we can.

Cleaning & Sanitizing
We have implemented enhanced cleaning procedures involving the disinfection of common surfaces, including: fitting benches, payment keypads, door handles, and countertops. Team members undertake frequent hand-washing. 

Social Distancing
For all customer interactions, staff are practicing social distance of 6 feet.   For shoe fits, customers are required to tie their own shoes during the fitting process.  Management exceptions are being made to assist customers who are physically unable to tie their shoes.       

Cash Payments
We continue to accept cash payments, but would prefer that customers use debit or credit cards whenever possible.  

Store Events/Run Club
To limit larger gatherings of people, all run club, clinics, and in-store events are postponed until further notice. We encourage participants to continue to stay active in smaller groups outdoors by walking, running, hiking and to use #SoloRun to keep in touch on social media.
We understand that you may have questions. Please call us or send your questions by email to kevin@runinn.com for Delta or chris@runninn.com for Kerrisdale and we will do our best to respond in a timely manner. Please also watch our website and social media for ongoing updates about our operations.

We thank you for your support during these challenging times.
 
The Run Inn Team